![]() However, this is just one of this site’s disturbing stories.įormer Facebook moderator Shawn Speagle went on record and said the company did not fully brief him of the extent of graphic content that he would be exposed to. A co-worker said that the management might have been worried that people would quit due to the emotional impact of the news. One of the managers called an ambulance, but the employee was later pronounced dead in the hospital.Īccording to the report, site leaders initially did not talk about the incident or played it down, saying the employee was fine. Colleagues rushed to perform CPR, but the building did not have a defibrillator available. ![]() One of the worst cases uncovered from this shocking revelation was the death of an employee after suffering from a heart attack during his overnight shift. Since a Facebook moderator’s job is to review all kinds of content shared on the online platform, exposure to graphic violence and child exploitation resulted in workers being diagnosed with PTSD and similar conditions. Workers also receive two 15-minute breaks and 30 minutes of lunchtime each day, including a 9-minute “wellness” time for when they feel overwhelmed by the emotional effects of their job. Right now, the Tampa site is at 92 and is regarded as the worst-performing site among the content moderation sites in North America.ĭespite the physical, emotional, and psychological distress workers can gain from the nature of their jobs, Facebook moderators make around $28,800 a year. ![]() More than 800 workers say they receive immense pressure from the higher-ups to better enforce and improve standards to meet Facebook’s accuracy target of 98%. The service provider has been contracted by Facebook since 2017 to monitor all content posted on the social media platform, and the Tampa site is just one of its several moderation sites across North America. A recent report from The Verge exposed the appalling working conditions of Facebook content moderators at a Tampa, Florida site run by third-party vendor Cognizant.
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